Mental Health Support Worker

Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

The Mental Health team is seeking for passionate Support Workers who provides person-centred, recovery-focused support to individuals experiencing complex mental ill-health, suicidal ideation, and mental distress. This role involves delivering practical, hands-on assistance alongside participants to support their recovery journey and improve overall wellbeing.

Working across all WCS mental health programs, the Mental Health Support Worker plays a key role in ensuring cohesive, high-quality services tailored to participants’ individual needs. 

Our Offer: 

• Casual appointment
• Hourly rate of $47.62 – $51.06 (inclusive of 25% casual loading) plus 11.5% Superannuation.
• Salary packaging (up to $15,899 per year) plus meal and entertainment cards.
• National EAP Service.
• Work in a supportive, dedicated team.
• Professional development and extensive training provided.
• Location: BOWES Place, Phillip and Outreach in the Community.

Experience and Qualifications:

• Minimum of Certificate III in Mental Health or equivalent with 12 months experience working in a support role within the mental health or community services sector, or equivalent qualification/experience.
• ACT Working with Vulnerable People registration including NDIS.
• National Police Check.
• Strong knowledge of recovery-focused, trauma-informed, and person-centred practices.
• Effective communication skills (both oral and written) and good interpersonal skills to engage and build trust with diverse individuals.
• Experience in risk assessment, safety planning, and working collaboratively with other service providers.
• Ability to exercise judgement and discretion in handling sensitive and confidential enquiries and information.
• Demonstrated ability to establish rapport and build and maintain sound relationships with individuals, carers and families based on mutual respect and trust.
• Demonstrated understanding of professional boundaries, privacy and confidentiality.
• Demonstrated ability to work with limited supervision.

A full Position Description is available outlining the knowledge, skills and experience. Please visit: https://www.wcs.org.au/job_opportunities/mental-health-support-worker/

To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.

To apply, please click on the “Apply Now” button below and submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role. The applications will not be accepted via email and must be submitted through Seek.

For further information, please contact Erin Everett at [email protected]

Closing Date: COB 28 March 2025

Applications may close early if a suitable candidate is found prior this date.

For more information about WCS and services that we provide, including Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.