Housing / Homelessness Support Worker (Youth)

Please note: We would love to hear from you, BUT only if you meet minimum requirements PRIOR to applying:

1. Hold a relevant Diploma or Bachelor level qualification
2. Meet position prerequisites listed on pages 3 & 4 in the Position Description
3. Email a cover letter (addressing position prerequisites) and resume to [email protected] 

Due to new partnerships and additional funding, we are seeking a passionate, driven and high-achieving superstar to join our growing team of professionals.  We would love to hear from you if you are motivated, values-driven, believe that everyone has the right to safe & stable accommodation, and enjoy a fast-paced and energetic team-based environment. We want staff with a will-do attitude, who understand that any support is better than no support at all, and thrive on the power of collaborative practice both within ICYS and alongside our key stakeholders. 

About the Position: The position of Housing Support Worker provides holistic case management support to young people and young families who are homeless or at risk of becoming homeless and who may present with complex behaviours and high needs. Other functions include liaising with other housing providers and other community and government organisations and networks that support young people. This position is a new position within the Youth Housing and Support (YHAS) Program alongside 8 other Housing Support Workers.  

The Youth Housing and Support (YHAS) Program supports young people and young families to address issues impacting on homelessness and identify barriers that may prevent them from accessing or maintaining safe, secure and/or affordable housing.  The program maintains a client-centred approach to service delivery and works with young people and young families, to discuss and implement strategies to respond to emerging needs. 

The program:

1. Supports any young person aged 16 to 25 who is homeless or at risk of homelessness to address barriers to accessing safe, suitable and sustainable housing.
2. Provides immediate and transitional supported accommodation in 11 ICYS properties for single young people and young families (young people aged 16-25 with children in their care) who are homeless.  Provide intensive case management to address barriers to accessing safe, suitable and sustainable housing. Provide property management tasks including rent collection and tenancy management tasks.
3. Provide access to motel accommodation for young singles, young couples and young families in the most complex of housing and homelessness distress, while working closely with the local Housing Service Centre to case manage transition into longer-term accommodation outcomes.

About ICYS: ICYS Ipswich Community Youth Service, a not-for-profit community based organisation, has been providing assistance and support to at-risk children, young people, their families and their communities in the Ipswich and surrounding regions since 1983. As a multi-service organisation funded by four Queensland Government departments, ICYS provides a range of support programs and activities to assist and empower young people to make positive choices and decisions for their future. 

For over 40 years, ICYS has been providing support and assistance to children and young people based on individual need including assistance with educational engagement, housing and homelessness, vocational training, employment assistance, crime prevention & intervention, disability support, information, referral, advocacy, practical assistance, drop-in, emergency relief and recreational activities in the Ipswich and surrounding regions.  Each year ICYS provides direct services to over 3000 children and young people across six Local Government Areas (Ipswich, Somerset, Lockyer Valley, Scenic Rim, Logan and the western suburbs of Brisbane) from our offices in Ipswich and Lowood.

View our most recent Annual Report to understand our impact: ICYS Impact Report 2023/2024 

TO APPLY: We would love to hear from you, BUT only if you meet minimum requirements PRIOR to applying:

1. Hold a relevant Diploma or Bachelor level qualification
2. Meet position prerequisites listed on pages 3 & 4 in the Position Description
3. Email a cover letter (addressing position prerequisites) and resume to [email protected] 

Please direct any questions to [email protected].      

Applications will be assessed as they are submitted, hence please be aware that interviews may take place while ad is still active.