Support Workers / Personal Care Workers St John Ambulance (Qld)


About the Organisation

St John Ambulance Queensland is a charitable humanitarian organisation enhancing the lives of Queenslanders, by building safe and resilient communities. Every day, we are continuing our mission to the community through services and charitable programs, comprehensive education and training, quality first aid supplies, prehospital first aid and remote ophthalmic services. 

Our mission is to be: With you for life – We sustainably serve our community by building capacity, resilience, and wellbeing.

About the Opportunity   

This is a great time to be joining St John Qld as we transform into an innovative and modern organisation. In 2022, we are expanding our Community Care and Support Services (CC&SS) by introducing NDIS services this year! Being part of the CC&SS team and reporting to our Regional Operations Coordinator NDIS, this role will actively support clients, who are either living with a disability or who are aged, to live their fullest life and access their community.

We need to boost our team with a casual Home and Community Care Support Worker in our Bundaberg region. We are looking for a committed and passionate person, who can provide quality personal and community care to our clients. 

Duties and Responsibilities 

  • Personal care responsibilities may include meal preparation, showering, personal hygiene, and other health and wellness related activities
  • Accompanied activities such as supporting clients with their weekly shopping, or attending medical / health appointments
  • Medical support such as enteral feeding, wound and stoma care, bowel care and peg feeding supports
  • Administering medication (if qualified and deemed competent)
  • Supporting clients to access their local community and participate in activities
  • Providing companionship and support of personal and life skills
  • Providing and facilitating safe transportation of clients using SJAQ fleet vehicles, including securing wheelchairs / scooters and checking seatbelts are secure
  • Provide a high standard of customer service
  • Act and communicate in a respectful and professional manner at all times when representing St John Ambulance Qld
  • Undertake other duties as required/directed as service needs change or grow (consistent with the above and within scope of the position) 


  • Minimum Certificate III in any one of Individual Support, Aged Care, Home and Community Care or Disability (or similar) 
  • Current Provide First Aid and CPR certificate 
  • Current NDIS Worker Screening and Working with Children Blue Card 
  • NDIS Worker Orientation Module Certificate of Completion
  • Current National Police Check (or ability to obtain one)
  • A current open Queensland driver licence (LR advantageous), plus safe driving skills and record
  • A current Queensland Transport Driver Authorisation (DA) (or ability to obtain one)

About You 

  • Minimum 6 months working experience in Disability Support Work / Personal Care
  • Experience with medical support such as bowel care, continence, and wound care
  • Can safely operate hoists and/or lifting machines
  • Knowledge and understanding of the NDIS and a commitment to its principles
  • Excellent written and verbal communication skills – capacity to liaise professionally with a varying client base 
  • Intermediate IT skills, literacy and numeracy and money handling experience
  • Ability to acquire extensive knowledge of the St John Ambulance Qld products and services range
  • Ability to maintain confidentiality on all issues in relation to St John Ambulance Qld, consumers and members
  • The ability to work independently and as a team member
  • Proven ability to manage schedules and tasks
  • Excellent understanding of safe manual handling techniques
  • Commitment to Workplace Health and Safety, Diversity and Equal Opportunity
  • Compliance with public health directions regarding COVID-19 vaccinations.

Conditions of Employment

  • Casual opportunity available in our Bundaberg region
  • Receive a competitive casual rate plus employer superannuation as per ATO/SGC legislation 
  • Normal hours of operation are Monday to Friday 6am to 6pm, but we need flexibility to work outside normal hours when required
  • St John Ambulance Qld members must have a zero blood alcohol concentration and must not smoke or take illicit drugs during operating hours
  • St John Ambulance Qld members should not take medication that may affect their duties during operating hours 


  • St John Ambulance Qld employs on merit but also values diversity in their workforce to reflect the diversity profile of their community and client base.
  • Click on “Apply for this job” and attach a Cover letter, your CV, and copies of relevant Qualifications and Certificates. 



St John Ambulance (Qld)

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