Mental Health Support Worker Roar Agency


Roar Agency Support Worker (casual) roles located in the Redland Bay area – immediate start.



Demonstrated prior experience working with Severe and Complex Mental Illnesses, resulting from extreme trauma. (D.I.D, Complex PTSD) Along with co-morbid Mental Health conditions.

Experience with Psychotic Illnesses -knowledge around supporting the Client safely in-home, as well as out in the community.

Knowledge of, or (preferably) experience with, working with Adult Clients with Autism Spectrum Disorder, and associated Conditions.

Prior experience working from a ‘Trauma Informed Care’ Model of support.



  • Daily supports start 11am – 5pm 
  • Potential for sleepover (Friday night)
  • Friday Support may differ according to hospital appointment


What we require from support team members

*Mature Aged. (30’s and above)

*Non Smoker.

*Not scared of birds. (Companion birds)

*Patient, relaxed, easy going personality. (Calm and mature in a Crisis)

*Definite past experience in One-On-One Support Work.

*Definite past experience working One-To-One with Adults.


Potential Support Worker must:

*Be Participant Orientated- working around Participant’s needs, and goals.

*Have good Boundaries and Personal/Work Ethics- working ethically with Participants.

*Be respectful of privacy, confidentiality of Participant.

*Be experienced in supporting Participant with Activities of Daily Living, as well as working towards Participant’s NDIS Goals.



  • Current First Aid Certificate & CPR
  • Covid-19 Vaccination Certificate
  • Current Blue Card (working with children)
  • Current Driver’s License
  • Current Comprehensive Car Insurance
  • NDIS Worker Screening Approval 
  • Mental Health First Aid (favourable)


What Roar Agency Offers

  • Confirmed weekly roster with flexibility – you let us know what hours you require!
  • Evening, weekend & public holiday rates apply
  • Travel reimbursement during shift ($0.92/km)
  • Sleep over allowance
  • You will also be paid for travel between supports including your time and km’s or if it is a broken shift you will paid a broken shift allowance
  • Access to our on call support line
  • You will be paid weekly including 10.5% super
  • Access to our CRM system via your phone on an app to record case notes, view your roster, apply for leave etc
  • Mental Health First Aid Training (if not already current)
  • Online training platform
  • A workplace driven by values; and
  • A diverse team of like-minded people who make a difference.


Roar Agency support workers help NDIS participants work toward and achieve their NDIS goals!

Our Participant’s require a range of supports such as in home support (guidance with cooking, cleaning, planning etc) as well as community access supports (attending personal appointments, going to theme parks, the movies, participating in group activities) Yes, you heard us right – we’re all about creating an experience and building relationships to work toward a goal. If you have a helping nature and enjoy helping people with the little things in life, this rewarding career is for you!
At Roar Agency our mission is to encourage and empower people to live their best lives. With the help of our amazing Roar Agency Support Team Members we’re able to give back and support clients with integrity.

Click on the link to find out more about Roar Agency.




Roar Agency

Job Salary

$30 - $34.99 per hour

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