Community Support Worker – Miller (Full-time) New Horizons


We have an exciting full time permanent Community Support Worker opportunity available in our Greater Sydney region.

Max-term contract end date 16th November 2022, with possibility for an extension.

New Horizons is a great place to work and grow. Our people don’t just work with us because they have the skills and experience to do the job. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day.

These positions involve shift work, and you will need to be available to work flexible shifts that may include a combination of mornings, evenings, and weekends.

Based in Miller, you will report to the Team Leader in our Inclusion team.

Key responsibilities will include:

  • Collaborating with customers to develop individualised support plans that incorporate their identified wellbeing needs and goals
  • Providing support to customers to improve their independence by assisting with living skills, transport, social activities, medication and personal care, as well as other support as required
  • Supporting customers to explore their practical and complex needs
  • Keeping customer records up to date on a daily basis using on line systems
  • Developing and maintain professional relationships and networks with customers, families, caregivers and key stakeholders
  • Seek out innovative ways to enhance the customer journey

Skill and Experience:

We also took the time to ask our customers what they think makes a great Support Worker. How do you compare to their ultimate wish list?

  • Punctual
  • Friendly
  • Outgoing
  • Non-judgmental
  • Flexible
  • Lived Experience
  • Persistent
  • Balanced – knows when to motivate, challenge and when to stop
  • Empathetic
  • Practical

You’ll also need:

  • Technical literacy with proven ability to use Microsoft Office and systems for reporting
  • Minimum Cert IV in Mental Health or Disability or equivalent industry experience
  • Availability to work across a rotating roster
  • Valid NSW Drivers C class licence, with ability to drive vehicles in licence class, including large cars and vans.
  • Willingness to obtain an Australian Federal Police Check, WWCC and first aid certificate that meet New Horizons employment criteria prior to commencing with us

Rewards and Recognition:

If you’re looking for somewhere to pursue your passion, apply your initiative and make a difference you could benefit from:

  • Salary packaging of up to $15900+ in tax free pay per FBT year
  • Professional development opportunities and secondments
  • Internal and external learning and development opportunities
  • Supportive corporate culture and working environment
  • Leave loading and superannuation
  • Long Service and Parental leave
  • Employee Assistance Program providing counselling services
  • Eligibility for our recognition program and celebration of service.

To Apply:

Your application must include a cover letter that identifies how your skill, ability and experience meets the key responsibilities of this advert.

Applications close when a suitable candidate is identified.

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.  Our workforce proudly reflects the local communities we connect with and support.



New Horizons

Employment Type


Job Salary

$34.72 per hour + Super + Salary Packaging

Recent job advertisements