- Do you want to pursue a career where every day you will make a difference to someone else’s life? Do you want job satisfaction by helping people in your local community? You best read on.
- Our Community Care Coordinator position is fixed term, full time through to June 2024, based in Albury and a part of our dynamic Aged and Communities team!
- We want to empower our people – some of the perks of working with LiveBetter? Rewards, recognition and wellbeing initiatives + diverse career pathways and continued learning & development opportunities.
- We are for people, not for profit. Working with LiveBetter will also provide you access to fitness passport and salary packaging options (increase your take home pay)!
About LiveBetter
LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives. We know that our staff are our greatest asset and offer:
- Investment in staff training & development with opportunities for diverse career paths
- A flexible & family friendly workplace
- The opportunity to take advantage of great salary packaging benefits
For further info about us and to see for yourself the great things that we do, you can visit:
https://www.linkedin.com/company/livebettercommunityservices/
https://www.facebook.com/LiveBetterAustralia/
About the Role
The Community Care Coordinator provides support and guidance to a team that delivers frontline in-home support services to our customers. The role is responsible for the overall service delivery including intake, allocation, referral, compliance, administration and customer service. Some key accountabilities of the role include:
- Maintaining customer systems including data entry, finance payments and supporting appropriate record keeping processes.
- Intake, referral and customer allocation to the relevant programs.
- Working with the Area Manager to improve our service delivery and customer satisfaction by providing leadership and guidance with the administration, intake and other support functions as required.
- Management of individual customer budgets, ensuring required delivery of supports within allocated resources.
- Supporting, coaching and coordination of team members to assist them in providing high quality, customer centred care.
- Coordination of all program requirements – including customer assessments, completion of required documentation and recording of accurate data.
What LiveBetter needs from you
We would love to hear from you if you are an experienced, caring professional with qualifications or extensive experience in community services, health, business or administration. You will be passionate about providing services that enable our customers to remain independent and live their best lives.
It would also be required that you possess the following key skills and experiences:
- Demonstrated understanding of the care needs of aged people (including people living with dementia) who are living in the community.
- Sound problem solving skills with the proven ability to work independently in a high-pressure environment.
- The ability to effectively lead and support a diverse team across a large geographical area.
- Demonstrated ability to manage the development of individualised plans and programs that support customer centred approaches.
- Some travel will be involved in the role, so a current driver’s licence is a must.
Sounds great? What next?
To convince us that you are the best person for the job, please provide a resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role as outlined in the Position Description. As part of your application, it is not required that you address the selection criteria, instead we ask that you please provide a cover letter of maximum two pages that address the following targeted questions:
Please provide an account of when you have been required to deliver or oversee community based or other relevant support services ensuring the smooth day to day functioning of your services.
- As part of your answer please provide an outline of the specific duties you undertook.
- What do you feel were the key challenges in ensuring the program/s you were responsible for ran smoothly?
- Tell us how you stay organised and keep on top of your priorities and workload.
You will also be required to undertake and pass a National Criminal Check, pre-employment wellness check (including drug and alcohol screening), and obtain an NDIS Worker Screening Clearance.
Applications that do not address the targeted questions may not be considered.
Closing date: 11:59pm, 01st September 20221
Enquiries: Jodie Hayes – Area Manager, Riverina/Murray: 0439 303 134
To ensure that reasonable preventative measures are taken to facilitate the health and safety of our staff, customers and the communities within which we operate, LiveBetter requires employees to be fully vaccinated against Covid-19 and maintain up to date vaccination.
LiveBetter Employee Benefits include
- Supplementary Parental Leave
- Additional Purchase Leave
- Employee Referral Program
- Fitness Passport
- Service & Recognition Awards
- Continuous Learning and Development, with diverse career pathway opportunities