Case Manager/Support Worker – Community Services – Nambour Lutheran Services


Casual positions available

Are you currently Studying Community Services or looking to enter the industry? Do you have transferrable skills from another sector?

Base Pay scale: Level 3 – SCAHDS Award

Located in Nambour on the Sunshine Coast, our Graceville Centre provides support to individuals living with a disability and/or mental illness. All Graceville services are conducted by working with individuals in a strength based and recovery focused framework. Graceville Centre operates nine programs that provide support to clients either on site or in their own homes. We are a growing service and regularly have internal opportunities for career growth.

Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life helping those we serve to pursue the lives they hope for and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

As a Case Manager you will work directly with individuals living with a disability and/or mental health helping them to increase their independence, maintain their wellness and ultimately improve the quality of their life.

 Responsibilities will include:

  • One on one client facing work including medication assistance, personal care, domestic assistance and assisting clients in reaching their personal goals
  • Involvement in implementing and reviewing case management plans and liaising with clients and stakeholders
  • Utilise strengths-based practice in the development and implementation of client’s individual support plans;
  • Maintain an environment that empowers service users and promotes positive behaviours, positive learning, skills development and independence
  • Minimum availability to work 2 sleepover shifts per week (if required)


About you:

The successful applicant will have:

  • A certificate III (or above) in Aged, Community Services, Disability, Mental Health or be studying towards or;
  • Minimum five years’ experience in the Community Services sector or experience in a relevant industry with transferrable skills
  • Effective and professional interpersonal and communication skills
  • Accurate and timely decision-making skills
  • Ability to work in a fast-paced environment
  • Must be comfortable working both autonomously and as part of a team
  • Basic understanding of Outlook, Excel, Word and Accessing apps on your mobile phone.
  • A positive attitude and willingness to learn on the job


Specific allowances:

A professional work environment in an organisation that genuinely cares, values dedication and performance

  • Supportive and collaborative team
  • Amazing and fulfilling work environment
  • Excellent hourly rate
  • Learning and development opportunities, including internal supervision
  • Access to salary packaging
  • Work life balance
  • Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
  • Membership to our full service Employee Assistance Program, including professional, lifestyle and wellness support


For enquiries regarding this position please contact Rebecca Jeffress on (07) 5441 4682.

To view the position description please click here



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