Carer Support Officer Carers Tasmania


Do you want to make a difference to the lives of the unpaid family and friend carers in our community?

We are seeking a passionate, results focused, good communicator to join our team!

About the Job:

  • Undertake support planning, using holistic assessment, and develop carer action plans
  • Provide high quality and timely information, advice and referrals
  • Manage all administrative tasks in support of carers, including highly accurate CRM entry
  • Facilitate carer peer support groups
  • Maintain knowledge of services and referral options

About you:


  • Verbal communication (over the phone and in-person service provision)
  • Concise written communication
  • Client service
  • Planning and organisational skills
  • Creative problem solving
  • Teamwork
  • Presentation skills
  • Microsoft Office applications, databases, and other business software


An advantage if you have knowledge or the proven ability to rapidly acquire knowledge about:

  • informal carers
  • services available for carers
  • options for carer referrals


To be successful in the role, you would need to demonstrate that you:

  • are values driven
  • are well organised
  • have attention to detail
  • can perform in stressful and demanding situations
  • see things through to the end
  • are resilient
  • enjoy achieving results and are KPI focused
  • Emotional stability
  • have a sense of humour

Selection Criteria:


  • Current driver’s licence
  • Hold and maintain a current Working with Vulnerable people card
  • National Police Check
  • Be COVID vaccinated or scheduled for first jab at commencement


  • Demonstrated ability to think laterally on your feet to creatively solve problems
  • Proven ability to communicate in a client service setting
  • Demonstrated ability to work independently or collaboratively in a team environment
  • Demonstrated ability to plan, be organised and achieve results
  • Demonstrated proficiency in using Microsoft Office and other business applications


  • Certificate III in Community Services or equivalent demonstrated experience
  • Previous experience in the Community Sector would be an advantage



Carers Tasmania

Job Salary

Not Provided

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